Privacy Policy

1. Introduction

Coara OÜ ("we", "us", or "our"), operating Talk BI, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Who We Are

We are Coara OÜ, registered in Estonia.

Coara OÜ
Pudisoo küla
74626 Kuusalu vald
Estonia

You can contact us regarding privacy matters at: privacy@talk.bi

3. Data We Collect

We collect and process the following data:

• Account Information: Email address and name for registration purposes
• Technical Data: Database connection strings (encrypted and securely stored)
• Usage Data: Report results generated from your database queries
• Session Information: Information about your last login session

4. Data Storage

All data is stored in secure European data centers (owned by European companies). Currently our cloud provider is Scaleway, located in France. We use industry-standard encryption for all sensitive data.

5. Data Usage

Your data is used solely for:

• Providing the Talk BI service
• Improving our query understanding
• Account management and support

6. Your Rights

You have the right to:

• Access your data
• Delete your data
• Export your data
• Configure data retention periods

7. Data Retention

We will retain your data for as long as necessary to provide the services and for the purposes described in this Privacy Policy.

8. Data Sharing

We may share your data with third parties in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights
• To prevent fraud or abuse

9. Data Security

We use industry-standard security measures to protect your data.

10. Cookies

We use cookies to improve your experience on our website. Mainly for the login and authentication pages.

11. Third-Party Services

We may use third-party services to provide certain features of our service.

Currently we use industry standard AI models to convert your question into SQL. None of the results of DB queries get passed through third-party AI services, we run our own models for this case.

12. International Transfers

Your data may be transferred to countries outside the EU. Specifically we may pass your questions to AI models like Open AI, we may also pass your database structure and context to these services. We do not pass your database content to these services.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@talk.bi